TERMS AND CONDITIONS
Business Name: Samsons-forge
Website: www.samsons-forge.com
Effective Date: 5th December 2025
Introduction
Samsons-forge provides online coaching, fitness programs and personalized training plans delivered entirely through the internet. Our goal is to support clients in improving their fitness, strength, nutrition habits and overall wellbeing through structured guidance, tools and resources.
These Terms and Conditions (the “Terms”) govern:
your access to and use of the website www.samsons-forge.com and any related pages or subdomains (the “Website”); and
your purchase and use of our online coaching, fitness programs, personal plans and any related services or digital materials (the “Services”).
Please read these Terms carefully before using the Website or purchasing any Services. They contain important information about your rights, obligations and legal remedies, as well as disclaimers and limitations of liability that are standard in the online fitness and coaching industry.
If you have any questions about these Terms, you can contact us at:
Email: __________________________
By accessing or using the Website, creating an account, submitting your email, purchasing any Services or clicking any button or checkbox referring to these Terms, you:
confirm that you have read, understood and agree to be bound by these Terms;
agree to use the Website and Services only in accordance with these Terms and applicable law; and
represent that you have the legal capacity to enter into a binding agreement with Samsons-forge.
IF YOU DO NOT AGREE WITH THESE TERMS, YOU MUST NOT USE THE WEBSITE OR PURCHASE ANY SERVICES.
If you are using the Website or Services on behalf of another person or organisation, you represent that you are authorised to accept these Terms on their behalf and that they agree to be bound by them.
1. Definitions and Interpretation
1.1 In these Terms, unless the context requires otherwise:
“Account” means a user account you create or that is created for you to access certain features of the Website or Services.
“Client”, “you” or “your” means any individual or entity accessing the Website, creating an Account or purchasing or using the Services.
“Company”, “we”, “us” or “our” means Samsons-forge.
“Content” means all text, graphics, images, videos, audio, workouts, training plans, nutrition guidance, PDFs, documents, templates, emails, messages and any other materials made available by us through the Website, by email or otherwise in connection with the Services.
“Digital Products” means non-tangible products such as online coaching programs, downloadable plans, training schedules, templates and other digital materials offered through the Website.
“Services” means the online coaching, fitness programs, personal plans and any related services or digital offerings made available by Samsons-forge via the Website or other online platforms we use.
“Website” means www.samsons-forge.com and any related domains, subdomains, mobile versions or pages controlled by Samsons-forge.
1.2 If there is any inconsistency between these Terms and any other information on the Website, these Terms prevail unless we expressly state otherwise.
2. Eligibility and Account Registration
2.1 You may use the Website and purchase Services only if you:
a. are at least 18 years old (or the age of legal majority in your place of residence); and
b. have the legal capacity to enter into a binding contract.
2.2 You are responsible for ensuring that your use of the Website and Services is permitted under the laws of your country or region. We offer our online Services globally, but we do not guarantee that the Website or Services are appropriate or lawful in every jurisdiction.
2.3 To access certain Services or features, you may be required to create an Account by providing accurate and complete information, including a valid email address. You agree to:
keep your login credentials confidential;
not share your Account with others; and
notify us promptly if you believe your Account has been compromised.
2.4 You are fully responsible for all activity that occurs under your Account.
3. Description of Services
3.1 Samsons-forge offers, among other things:
a. Online coaching – one-to-one or group guidance delivered via online tools (such as email or other platforms), including training advice and check-ins.
b. Fitness programs – structured training programs (for example, multi-week plans) that may be downloadable or accessed online.
c. Personal plans – personalised fitness and/or lifestyle plans tailored to your goals and information you provide (such as experience level and preferences).
3.2 The exact scope, features, duration and content of each Service are described on the relevant product or sales page on the Website at the time you place your order.
3.3 We may make improvements, updates or changes to our Services from time to time. We reserve the right to modify, suspend or discontinue any part of the Services where reasonably necessary (for example, to improve quality, maintain security, or comply with legal requirements).
3.4 Any descriptions or examples of results on the Website or in our marketing are illustrative only. Individual results will vary and are influenced by many factors, including your effort, consistency, health status and lifestyle.
4. Ordering Process and Contract Formation
4.1 You may place an order for Services through the Website by following the online checkout process.
4.2 During checkout, you will be asked to confirm your selected Service(s), pricing, billing details and any additional information we require to deliver your plan or coaching.
4.3 Your order is an offer to purchase the selected Service. A binding contract is formed when:
we send you a confirmation email accepting your order; or
we otherwise clearly confirm acceptance (for example, by granting you access to a digital program or starting work on your personal plan).
4.4 We reserve the right to decline or cancel any order prior to acceptance, for example where:
we cannot verify payment;
there is a clear error in pricing or description;
we reasonably believe the Service is not appropriate for you (for example, due to a medical disclosure that requires specialist attention); or
we suspect misuse, abusive behaviour or breach of these Terms.
4.5 If we decline or cancel an order before starting the Service or delivering digital access and you have already paid, we will issue a refund in accordance with the Refunds, Cancellations and Changes provisions set out in Section 14 of these Terms.
5. Pricing, Payments and Billing
5.1 All prices are as displayed on the Website at the time you place your order, unless there is an obvious error. Prices may change from time to time, but such changes will not affect orders already accepted.
5.2 Unless stated otherwise, prices are in __________________ (currency) and may or may not include any applicable taxes depending on your location and our legal obligations.
5.3 Payments are made online through the Website using our chosen payment service provider(s). At present, we process payments using Revolut and any other provider we may add from time to time. You authorise us and our payment processors to charge the payment method you provide for the total amount of your order.
5.4 You acknowledge that:
certain payment methods or currencies may not be available in all regions; and
your bank or card issuer may charge additional fees (such as foreign transaction fees), which are your responsibility.
5.5 We do not store your full payment card details on our own systems. Payment credentials are processed and stored by secure third-party providers in accordance with their own security standards.
5.6 You must ensure that all payment information you provide is accurate and that you are authorised to use the payment method. If a payment is declined, we are not obliged to provide the Services and may suspend or cancel your access until payment is successfully completed.
5.7 Refund Principles (Summary)
Because our Services involve digital products and personalised coaching/plans, refunds are necessarily strict to prevent misuse and to reflect the time and expertise invested. As a general principle:
a. No refunds are available once:
a digital fitness program has been delivered or access has been granted; and/or
we have started working on your personalised plan or coaching (for example, after reviewing your questionnaire or beginning to design your plan).
b. You may be eligible for a refund only if:
you cancel before we start work or grant access;
there has been a verified technical issue on our side preventing you from accessing the Service, which we are unable to resolve within a reasonable time; or
you have been charged more than once for the same order (duplicate payment).
c. Refunds are not provided for change of mind, lack of time, failure to use or complete the program, or dissatisfaction with results (since results depend heavily on your own effort, consistency and health status).
6. Digital Delivery, Access and Use of Content
6.1 Our Services and Digital Products are delivered online. This may include:
access to a private area of the Website;
receiving content by email; or
links to download or view materials.
6.2 You are responsible for ensuring you have a suitable internet connection, compatible device and software to access digital materials.
6.3 Unless we expressly state otherwise, your purchase provides personal, non-transferable, non-exclusive access to the relevant Content for your own individual use only.
6.4 You must not:
a. share, sell, resell, rent, license, distribute, publish or otherwise make our Content available to any third party;
b. copy or reproduce our Content beyond what is reasonably necessary for your own personal use;
c. remove any copyright, trademark or other proprietary notices; or
d. attempt to bypass or interfere with any access controls or security features.
6.5 We make reasonable efforts to keep the Website and Content available, but we do not guarantee continuous, uninterrupted access. Temporary interruptions (for example, for maintenance or technical issues) may occur.
6.6 Where we provide access to programs or materials for a specified period (for example, a 12-week program), it is your responsibility to make use of the Content during that timeframe.
7. Client Responsibilities and Health Commitments
7.1 Our Services rely heavily on the accuracy and completeness of the information you provide, including your:
age, height, weight, training history;
fitness level and goals;
any relevant medical conditions, injuries or limitations; and
lifestyle factors (such as time availability, equipment access).
7.2 You agree to:
a. provide truthful, up-to-date information in any questionnaires, forms or communications;
b. promptly inform us of any significant changes to your health or circumstances that may affect your ability to safely follow our guidance; and
c. use your own judgement and stop exercising if you feel unwell, dizzy, in pain or unsure, and seek appropriate medical attention.
7.3 You are solely responsible for deciding whether to follow any exercise, training or lifestyle suggestions and for monitoring your own health and safety.
7.4 You must not use the Services if:
you have been advised by a medical professional not to engage in physical activity; or
you have any condition that makes physical exercise unsafe, unless you have obtained explicit clearance from a qualified healthcare provider.
8. Intellectual Property Rights
8.1 All Content and materials provided by Samsons-forge, including but not limited to text, graphics, logos, videos, workout plans, training structures, PDFs and other resources, are protected by copyright and other intellectual property laws.
8.2 Except as expressly permitted in these Terms, you obtain no ownership rights in the Website, Services or Content. All rights not expressly granted to you are reserved by Samsons-forge.
8.3 You are granted a limited, revocable, non-exclusive, non-transferable license to access and use the Content solely for your personal, non-commercial purposes.
8.4 You must not:
claim or represent our Content as your own;
repurpose, resell or commercially exploit any part of the Content; or
create derivative works based on our Content for distribution to others.
8.5 If we reasonably believe that you have infringed our intellectual property rights, we may immediately suspend or terminate your access to the Services and pursue any legal remedies available.
9. No Guarantees and Results Disclaimer
9.1 While our aim is to help you improve your fitness and wellbeing, you acknowledge and agree that:
every individual is different;
training responses vary; and
we cannot and do not guarantee any specific results, outcomes, performance improvements, weight loss, muscle gain or other changes.
9.2 Examples of past results, testimonials or case studies on the Website or in our marketing are not a guarantee that you will achieve similar results. They are illustrative only.
9.3 Your results depend on many factors outside our control, including:
your consistency and adherence to the plan;
your nutrition, sleep, stress and lifestyle;
your health status and genetic factors; and
your effort over time.
9.4 You agree not to hold us responsible for a lack of desired results, provided we have delivered the Services with reasonable care and skill and in accordance with these Terms.
10. No Medical Advice; Health and Fitness Disclaimer
10.1 The Website, Services and Content are not medical advice and do not create a doctor–patient, dietitian–client or other regulated healthcare relationship.
10.2 We do not provide:
medical diagnosis or treatment;
personalised nutritional prescriptions for medical conditions; or
advice intended to replace the care of a qualified healthcare professional.
10.3 The Services are designed for generally healthy adults with clearance to engage in physical activity. If you have, or suspect you have, any medical condition or injury (including but not limited to cardiovascular issues, respiratory problems, joint disorders, chronic illnesses, or if you are pregnant or postpartum), you must consult a doctor or other qualified healthcare provider before using our Services.
10.4 You acknowledge that participation in physical exercise carries inherent risks, including the risk of serious injury or death. By using the Services, you voluntarily assume all such risks to the fullest extent permitted by law.
10.5 You must immediately stop any exercise or activity and seek medical help if you experience:
chest pain, severe shortness of breath or dizziness;
severe or worsening pain; or
any other alarming symptoms.
10.6 To the extent permitted by law, we disclaim any liability for harm that arises where you fail to obtain appropriate medical advice or ignore medical guidance, or where you choose to engage in activities unsuited to your personal health status.
11. Limitation of Liability
11.1 Nothing in these Terms seeks to exclude or limit any liability that cannot be excluded or limited under applicable law (for example, liability for fraud or certain consumer rights).
11.2 Subject to clause 11.1, and to the maximum extent permitted by law:
a. We are not liable for any indirect, consequential or special losses, including but not limited to loss of profits, lost data, loss of opportunity, or reputational damage.
b. Our total aggregate liability to you for all claims arising out of or in connection with the Website, Services or these Terms (whether in contract, tort, negligence or otherwise) is limited to the total amount you have paid to us for the relevant Service giving rise to the claim.
11.3 We are not responsible for:
your failure to follow the plan or coaching guidance;
your decision to increase loads, intensity or frequency beyond what is recommended; or
injuries or issues arising from the misuse of equipment or failure to follow basic safety practices.
11.4 You agree that these limitations are reasonable in light of the nature of our digital and coaching Services and the fees charged.
12. Third-Party Services, Integrations and Links
12.1 The Website is built on Squarespace and may use various built-in tools (for example, SEO tools, AI features and integrations) as well as third-party services such as payment processors (including Revolut) or analytics providers.
12.2 The Website may contain links or references to third-party websites, tools or resources. These are provided for your convenience only. We do not control, endorse or assume responsibility for:
the availability, accuracy or content of third-party sites; or
any products, services or policies offered by third parties.
12.3 When you use a third-party service (including payment processing through Revolut or any other provider), you may be subject to that third party’s own terms and conditions and privacy policy. You are responsible for reviewing and complying with those terms.
12.4 To the fullest extent permitted by law, we are not liable for any loss or damage arising from your use of third-party websites, tools or services, even if accessed through the Website or in connection with our Services.
13. Coaching Sessions and Service Delivery
13.1 Where your Service includes online coaching sessions (whether one-to-one or group), the specific format, frequency, duration and communication method (for example, email, messaging, or other online platforms) will be described on the Website or agreed with you in writing.
13.2 Unless we expressly agree otherwise, coaching is provided online only and does not involve in-person meetings.
13.3 You are responsible for:
a. ensuring you have access to the required technology (such as a stable internet connection, an appropriate device and any required apps or software); and
b. attending any scheduled sessions on time and being prepared.
13.4 If you need to reschedule a coaching session, you must provide at least [insert minimum notice period, e.g. 24 or 48 hours] notice. If you fail to provide sufficient notice, we may treat the session as taken and no replacement or refund will be provided.
13.5 If we need to reschedule a session for any reason, we will give you as much notice as reasonably possible and arrange a suitable alternative time. This will be the extent of our liability in relation to rescheduling.
13.6 Coaching is guidance and support, not a guarantee of outcomes. You remain responsible for implementing any strategies, exercises or recommendations.
14. Refunds, Cancellations and Changes
14.1 Because our Services consist largely of digital products, personal plans and time-based coaching, our refund and cancellation rules are necessarily strict to reflect the immediate value delivered and to prevent misuse.
No Refunds After Access or Commencement
14.2 Once any of the following occurs, you will no longer be entitled to a refund (except where required by mandatory law):
a. you have been granted access to a Digital Product, online program or materials;
b. we have started work on your personalised plan (for example, after reviewing your information and beginning design); or
c. a scheduled coaching period has begun or a coaching session has been delivered.
14.3 For the avoidance of doubt, you are not entitled to a refund due to:
change of mind;
lack of time or motivation;
failure to make use of the Content within the available access period;
dissatisfaction with results where we have provided the Services with reasonable care and skill.
Cancellations Before Commencement
14.4 If you request to cancel before:
digital access is granted; and
we start work on any personalised plan; and
the coaching period has begun,
we may, at our discretion, provide a refund, which may be subject to a reasonable administrative fee to cover transaction and processing costs.
Technical Issues and Duplicate Payments
14.5 If you are unable to access a purchased Digital Product or Content solely due to a technical issue on our side, you must notify us promptly and cooperate with us to resolve the issue.
14.6 If the issue cannot be resolved within a reasonable period and the Service has not otherwise been delivered, we may provide a refund or alternative access at our discretion.
14.7 If you have been charged more than once for the same Service as a result of a technical or payment processing error, we will refund the duplicate payment(s) after verifying the error.
Mandatory Consumer Rights
14.8 Nothing in these Terms is intended to exclude or limit any mandatory consumer rights you may have under the laws of your country of residence, such as any statutory cooling-off or cancellation rights that cannot be lawfully excluded.
14.9 Where such mandatory rights apply and grant you a right to cancel or receive a refund beyond what is set out in these Terms, we will honour those rights in accordance with applicable law.
15. Subscriptions, Renewals and Termination
15.1 Certain Services may be offered on a subscription or recurring billing basis (for example, ongoing coaching or membership access). The specific billing interval, price and inclusions will be described on the Website.
15.2 By subscribing, you authorise us (and our payment processors) to charge the applicable subscription fee to your chosen payment method at each renewal period until you cancel.
15.3 You may cancel a subscription at any time by following the cancellation instructions on the Website or contacting us at the provided email. Cancellation will take effect at the end of the current billing period, and you will generally not be entitled to a refund for any unused portion of that period, unless required by mandatory law.
15.4 We may terminate or suspend your access to any subscription or Service immediately if:
a. you fail to pay any amount due;
b. we reasonably suspect fraud, misuse or breach of these Terms; or
c. we decide, acting reasonably, that continuing to provide the Service is not appropriate (for example, due to significant health concerns disclosed by you).
15.5 If we terminate a subscription or Service without any fault on your part, we will provide a pro-rata refund for any unused period already paid for, unless we offer and you accept an appropriate alternative.
16. Detailed Limitation of Liability
16.1 Subject always to clause 11.1, and to the maximum extent permitted by law, we are not liable for:
a. any loss or damage arising from your failure to provide accurate, complete or up-to-date information;
b. any injury or health issue arising from your decision to engage in exercises or activities that are inappropriate for your health status, fitness level or environment;
c. any loss caused by circumstances beyond our reasonable control (see clause 22 – Force Majeure);
d. any business losses, including loss of profit, revenue, contracts, data, or business opportunities;
e. any issues caused by third-party platforms or service providers (including payment processors, hosting providers, or Squarespace tools).
16.2 We do not guarantee that the Website or Content will be:
free from errors, defects or interruptions;
compatible with every device or browser; or
free from viruses or other harmful components (although we take reasonable steps to maintain security).
16.3 If you are dissatisfied with any part of the Website or Services, your sole and exclusive remedy, to the extent permitted by law, is to stop using the Website and Services and, where applicable, to request a refund in accordance with these Terms and any mandatory consumer rights.
17. Indemnity
17.1 To the fullest extent permitted by law, you agree to indemnify and hold harmless Samsons-forge, its owners, employees, contractors and agents from and against any and all claims, demands, losses, damages, liabilities, costs and expenses (including reasonable legal fees) arising out of or in connection with:
a. your breach of these Terms;
b. your misuse of the Website, Services or Content;
c. your violation of any law or the rights of any third party; or
d. any claim brought by a third party arising from your actions or omissions in relation to the Services.
17.2 This indemnity obligation will survive termination of the contractual relationship between you and Samsons-forge.
18. Data Protection and Privacy
18.1 We collect and use personal information (such as your name, email address, and any information you submit about your health, goals or training background) in order to:
create and manage your Account;
process payments;
deliver and personalise the Services; and
communicate with you about your plans, coaching and updates.
18.2 We handle your personal information in accordance with our Privacy Policy, which forms part of these Terms and explains in more detail:
what data we collect;
the purposes for which we use it;
the legal bases we rely on (where applicable);
how long we retain your data; and
your rights regarding your personal information.
18.3 By using the Website or Services, you acknowledge that you have read our Privacy Policy and understand how we collect, use and share your information.
18.4 You are responsible for ensuring that any personal information you provide is accurate and for updating it if it changes.
19. Cookies and Tracking Technologies
19.1 The Website may use cookies and similar technologies to:
enable essential site functionality;
remember your preferences;
improve performance and user experience; and
analyse how visitors use the Website.
19.2 Details about the specific cookies we use and your choices regarding them are provided in our Cookie Policy (or in the cookies section of our Privacy Policy), which forms part of these Terms.
19.3 Where required by law, we will ask for your consent to non-essential cookies. You can manage your preferences through your browser settings or any cookie banner or tool we provide.
20. Testimonials, Reviews and User Content
20.1 You may have the option to submit testimonials, reviews, feedback, progress updates, images or other content (“User Content”) in connection with the Services.
20.2 By submitting any User Content, you:
a. represent that it is accurate, truthful and relates to your genuine experience;
b. confirm that you have the right to share it and that it does not infringe any third-party rights; and
c. grant Samsons-forge a worldwide, non-exclusive, royalty-free licence to use, reproduce, edit, publish, display and distribute the User Content (in whole or in part) for legitimate business purposes, including marketing, on the Website and social media, in accordance with our Privacy Policy.
20.3 We may moderate, edit or remove User Content at our discretion if we believe it is misleading, offensive, unlawful or otherwise inappropriate.
20.4 We do not endorse User Content and are not responsible for its accuracy. Any opinions expressed are those of the individual contributor.
21. Online Conduct, Security and Misuse
21.1 You agree to use the Website and Services responsibly and respectfully, and you must not:
a. engage in any abusive, harassing, threatening, defamatory or discriminatory behaviour;
b. attempt to gain unauthorised access to any part of the Website, any Account other than your own, or any server or system used by us;
c. introduce viruses, malware or other harmful code;
d. interfere with the normal operation of the Website (for example, via excessive requests or attacks); or
e. use the Website or Services for any unlawful or unauthorised purpose.
21.2 We reserve the right to restrict, suspend or terminate your access to the Website or Services if we reasonably believe that you are in breach of this clause or any other part of these Terms.
21.3 You are responsible for maintaining the confidentiality of your login details and for all activities that occur using your credentials. If you suspect any unauthorised use, you must notify us as soon as reasonably possible.
22. Force Majeure
22.1 We will not be liable for any delay or failure to perform our obligations under these Terms if such delay or failure results from events or circumstances beyond our reasonable control, including but not limited to:
natural disasters, fires, floods or extreme weather;
war, terrorism, civil unrest or riots;
strikes, industrial disputes or labour shortages;
failures of telecommunications, internet or hosting services;
pandemics, epidemics or public health emergencies; or
orders, restrictions or regulations imposed by governments or authorities.
22.2 If a Force Majeure event occurs that affects our ability to provide the Services, we will:
take reasonable steps to minimise the impact; and
resume performance as soon as reasonably practicable.
23. Governing Law and Jurisdiction
23.1 These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States and the laws of the State in which Samsons-forge is headquartered or based, namely the State of __________________________, without regard to conflict of law principles.
23.2 Any dispute, claim or controversy arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the state and federal courts located in the State where Samsons-forge is headquartered, namely __________________________, and you and Samsons-forge irrevocably submit to the personal jurisdiction of those courts and waive any objection to venue.
24. Complaints and Dispute Resolution
24.1 If you have any concerns or complaints about the Website or Services, please contact us first at:
Contact Email: _________________________
so that we have an opportunity to resolve the issue informally.
24.2 When submitting a complaint, please provide:
your name and contact details;
details of the Service purchased; and
a clear description of the issue and what outcome you are seeking.
24.3 We will review and respond to your complaint within a reasonable time and will make good-faith efforts to resolve it.
24.4 Nothing in this clause prevents either party from bringing proceedings in court or exercising any rights available under applicable law.
25. General Provisions
25.1 Entire Agreement
These Terms, together with any other documents expressly referred to in them (including our Privacy Policy and Cookie Policy), constitute the entire agreement between you and Samsons-forge in relation to the Website and Services, and supersede all prior understandings or agreements.
25.2 Amendments
We may update or amend these Terms from time to time, for example to reflect changes in our Services or legal requirements. When we do so, we will post the updated Terms on the Website with a new effective date. Your continued use of the Website or Services after the updated Terms take effect constitutes your acceptance of them.
25.3 Assignment
You may not assign, transfer or subcontract any of your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations where reasonably required for our business operations (for example, in connection with a restructuring or sale of the business), provided that this does not reduce your rights under these Terms.
25.4 Severability
If any provision of these Terms is found to be invalid, unlawful or unenforceable by a court or competent authority, that provision shall be deemed modified to the minimum extent necessary, or if modification is not possible, deleted, and the remaining provisions shall continue in full force and effect.
25.5 No Waiver
No failure or delay by us in exercising any right or remedy under these Terms shall constitute a waiver of that or any other right or remedy. Any waiver must be in writing and signed by us.
25.6 Relationship of the Parties
Nothing in these Terms shall be construed as creating a partnership, joint venture, employment or agency relationship between you and Samsons-forge. You are an independent client and we are an independent service provider.
25.7 Third-Party Rights
Unless expressly stated otherwise, these Terms do not give rise to any rights for third parties to enforce any term.
25.8 Contact Details
If you have questions about these Terms, the Website or the Services, you can contact us at:
Email: __________________________
Website: www.samsons-forge.com